Payment Policy

Effective as of: October 2026

At Elaine Wear, we want your checkout experience to be smooth, clear, and secure. This policy outlines our accepted payment methods, billing terms, and data security standards for orders placed on elainewear.com.

1. Accepted Payment Methods

We accept the following payment options:

Shop

Shop Pay

Cards

Visa
Mastercard
Maestro
UnionPay

Wallets

Apple Pay
Google Pay

2. When You're Charged

Your payment method is charged immediately at checkout once your order is placed.

3. Currency and Prices

All prices are displayed in Canadian Dollars (CAD). Applicable taxes, including GST, HST, or PST, are calculated and displayed at checkout where they apply. When an order crosses an international border, any customs duties, import taxes, and related border fees are the responsibility of the customer.

4. Payment Security

Your payment information is handled with strict confidentiality. All transactions are securely processed through Shopify and authorized payment service providers. We never see, access, or store your full payment card details.

5. Failed or Declined Payments

If your transaction is declined or cannot be completed, please verify that your card number, expiration date, security code, and billing address match the records held by your payment provider. If the issue persists, we recommend contacting your bank or card issuer, or selecting an alternate payment method at checkout.

6. Questions About a Payment

If you have any questions, require assistance with a payment, or notice an unexpected charge, please reach out to our customer service team:

Store Name: Elaine Wear
Legal Entity: ELAINE LIMITED LLC
State of Formation: Delaware
EIN: 43-2494837
Address: 3422 Old Capitol Trl Ste 700, 19808 Wilmington, United States
Email: info@elainewear.com
Phone: +1 (864) 932-3468
Support Hours: Monday to Friday, 9:00 to 17:00
Response Time: Within 24 hours on business days